Business Telephone: A easiest communication tool

A business telephone is one purchase that a company should not disregard. A telephone is nonetheless the most practical communication tool regardless of whether you are running a start-up company or an established one. These days there is a battle between various kinds of business telephone systems – traditional PBX vs VoIP. For those unaware of these two sorts of telephone system , standard PBX (private branch exchange) is the business telephone solution we’re more accustomed to employing.If there may be one purchase that a business must not overlook , it is a business telephone. A telephone is still one of the most convenient communication tool whether or not you are operating a start-up company or an established one.Today there is a battle among different kinds of business telephone systems – traditional PBX vs VoIP. For anyone who’s unfamiliar with these two sorts of phone system , traditional PBX (private branch exchange) is the business telephone solution we’re more accustomed to using. It is powered by analog telephones with physical wires connected to the PSTN (public switched telephone network). The latter option , VoIP , is a digital telephone system that makes use of the internet for connecting your calls.Which one do you think is winning the battle of the business phones? Let’s take a look at our criteria and their respective points; 5 being the highest and 1 being the lowest.1. CostVoIP – 5 Points , traditional PBX – 2 PointsVoIP is a winner if your company needs to save income. A lot of VoIP providers provide phone plans for as low as $4 a month. PBX , however , is actually a pricey business telephone system because of the price of setup and equipment.2. User friendly set upVoIP – 4 Points , traditional PBX – 5 PointsConventional PBX might be a lot easier to use when compared with VoIP for many people who are used to conventional equipment. A VoIP phone system allows you to use your computers as your VoIP phone. If this is your setup , you need to learn utilizing the software installed on your computer. It may need a high learning curve for some of your technologically-challenged staff. The great news is that some VoIP service providers offer free training in their customer care program. If you think your employees need this , choose a provider that offers this service.3. Functionality and FeaturesVoIP – 4 Points , traditional PBX – 4 PointsEach business telephone systems offer the features you need for your business – caller ID , call forwarding and routing , international calls , sending fax messages , voicemail , and a lot more. The defining factor , nevertheless , will be the price. In conventional PBX , a few of these features have exorbitant extra fee charges , while in VoIP , they are much more affordable. 4. Quality of callsVoIP – 3 Points , traditional PBX – 5 PointsThe quality of VoIP calls depends upon your Internet speed. One way of measuring the quality of calls is through MOS (Mean Opinion Score). Those with MOS 5 are considered to get the best quality and MOS is the lowest. Calls using the standard PBX system can score anywhere between MOS 4.5 and 5; calls from VoIP phones typically score between 3.5 and 4.2. Obviously , quality of calls is significantly higher in traditional PBX.